Terms & Conditions

Contact us
If you have an enquiry regarding the online shop or a general enquiry, please contact by selecting the following telephone number:
+31 (0)10 213 3008 Or send an e-mail to info@nenxavier.nl

Company Information
Company name: Nen Xavier
Statutory address:
Van Oldenbarneveltstraat 121c
3012 GS Rotterdam
The Netherlands

Email: info@nenxavier.nl
VAT-identification: NL133264233B01

Chamber of Commerce Number: 24421997(Chamber of Commerce Rotterdam, The Netherlands)

General
This agreement contains the complete terms and conditions(“terms”) that apply to your participation on our site. Please read these terms before using the website and placing an order. By accessing this site or using any part of the site or any content or services, you agree to become bound by these terms. Nen Xavier cannot guarantee that all information on the website is up to date, we may change content from time to time without any notice.
Privacy
When you place an order we will save your personal information, and this will be handled with the utmost care. Nen Xavier uses your personal information for processing of orders, payments and to provide you with a personalized shopping experience. if you don’t want to receive any information from us there is a possibility to unsubscribe from the mailing list. please note we don't sell your personal details to third parties and that credit card details are directly entered into our payment partner’s system, and are not held in our system.

Prices & delivery costs
The prices indicated on the website are shown in euro’s and delivery costs are not included. The shipping costs will be charged separately for each agreement.

Delivery
Goods will be dispatched on regular working days. We aim to ship within 3 working days. Delivery times may take a little longer during public holidays. The delivery is carried out by DHL.
The shipping costs:
The Netherlands: €5,75
Worldwide:
- Zone 1 Western Europe: from €10,00
- Zone 2 Rest of Europe: from €16,00
- Zone 3 Worldwide: from €24,00

Return policy
You can return the purchased merchandise(s) within 14 days of your order being delivered to you and a full refund is possible (excluding delivery charges). When you’re not happy with the size or color you can exchange the merchandise. Returns are at your own expense for eu customers. However, when your are living outside the eu there will also be costs when sending back, contact your local postal service for prices. Any items returned to us must be in their original condition – if they’re not, we may be unable to accept them. Please note that the goods are your responsibility until it gets in our store again.We cannot accept liability for goods that get lost or damaged in transit back to us. Returned merchandise can be send to:

Nen Xavier
Van Oldenbarneveltstraat 121 C
3012 GS ROTTERDAM
The Netherlands

Liability
The material displayed on this website is provided without any guarantees, conditions or warranties. Nen Xavier is not liable for any indirect, additional or consequential damage, of any kind.

Dutch law
These terms and conditions are governed by dutch law. The laws of your country may be different from the dutch and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws.